Best-Case Scenario (No Issues)

If there are no issues or disputes, merchants can expect payouts within 3 banking days:

1. Received in MuliPay – Same day

2. Submitted to Processor – Same day (if before cut-off)

3. Settled in Cuscal – 1 banking day after submission to processor

4. Settled in Merchant – 1 banking day after settlement in Cuscal

Total Timeline: ~2 banking days from the transaction date.

If There Are Disputes

• Max lead time 25 days, depending on the bank’s review of the submitted documents

If Rejected Transactions

• 2 banking days