FAQs
What is MuliPay?
MuliPay is a cutting-edge payment solutions provider based in Australia, designed to streamline payment processes for businesses of all sizes.
MuliPay offers a unified platform that simplifies accepting payments, managing billing and handling payouts. Businesses benefit from features like easy checkout, automated recurring payments and robust fraud prevention. The platform also includes a smart insights dashboard, customisable payment workflows and multiple payment options.
With its flexible, API-powered system, MuliPay allows seamless integration and effortless embedding of payments into any business setup, fostering growth and innovation.
How does MuliPay help my business?
MuliPay offers an easier, faster and more secure way to get paid. With everything you need for seamless payment flows, MuliPay delivers a better customer experience that boosts conversions. It also gives you access to a smart insights dashboard for optimal growth.
MuliPay empowers you to unlock new revenue with scalable payment strategies—all backed by robust security features for complete peace of mind.
Who is MuliPay for?
MuliPay is ideal for any business that needs to accept online payments. This includes e-commerce stores, subscription services, SaaS platforms, gyms, real estate agencies and more. Whether you handle one-time payments or recurring billing, MuliPay helps simplify the payment process and grow your business.
Does MuliPay support recurring payments?
Yes, MuliPay supports recurring payments! Whether you’re offering subscription-based services or need to manage memberships, MuliPay automates the billing process, ensuring timely payments and reducing manual efforts for both you and your customers.
What methods of payment can my customers use?
MuliPay allows you to offer your customers a wide range of payment methods including credit and debit cards (Mastercard, Visa, American Express), digital wallets (Google Pay, Apple Pay), PayTo and BPAY. By offering multiple options, your customers can choose their preferred method, enhancing user experience and driving more sales.
Is MuliPay secure?
MuliPay is built with robust fraud prevention measures to keep your transactions secure. The platform uses advanced encryption technology and real-time fraud detection to ensure that both your business and your customers are protected from potential threats.
How do I start using MuliPay?
Getting started with MuliPay is a breeze. Simply schedule a meeting with our team for a product walkthrough and to discuss application requirements. We’ll guide you through the entire onboarding process. Once integrated, you can immediately start accepting payments, setting up recurring billing and utilising all of MuliPay’s powerful features.
How do I receive the funds that I have collected with MuliPay?
Funds collected through MuliPay are deposited directly into your bank account. The transfer schedule can vary based on your agreement.
How long does it take to get trained?
MuliPay is designed to be intuitive, so formal training isn’t necessary. But we’ve got your back! Our onboarding team is here to help you get started and we also offer personalised training sessions tailored to your business needs. Plus, our Help Centre is packed with resources and guides to support you every step of the way.
How do I file a complaint?
For complaints and disputes, reach out to our team here. We’ll confirm receipt of your submission and aim to respond as quickly as possible.
Where I can go for additional help or questions?
You can find answers to common questions at the MuliPay Help Centre. If you need further assistance, our Customer Support team is ready to help. Feel free to email us, and we’ll get back to you as soon as possible.