Setting up one-off payments

What are one-off payments?

One-off payments are single transactions made by a customer for a product or service. Unlike recurring payments, they are processed only once and are not tied to an ongoing schedule. This gives merchants flexibility to collect payments as needed without committing the customer to repeat billing.

Common use cases for one-off payments include:

  • Product purchases – retail, e-commerce or point-of-sale transactions

  • Service fees – professional services, consulting sessions or one-time projects

  • Event or booking fees – tickets, reservations or workshop registrations

  • Deposits or upfront payments – down payments for larger services or contracts

With MuliPay, merchants can:

  • Accept one-off payments securely via card, bank transfer or digital wallets (coming soon).

  • Generate and send a payment link or pre-filled checkout page directly to customers

  • Track payment status in real time through the merchant dashboard

  • Issue refunds if needed, directly within the platform

One-off payments are ideal for businesses that need quick, flexible and secure transactions without setting up a recurring schedule.

How do I set up a one-off payment?

Checkout Forms

  1. Log in to your MuliPay Merchant Account.

  2. Go to Checkout Forms.

  3. Select “Create a Checkout Form” for a one-off payment.

  4. Fill in the required details and click Save.

  5. Choose how the customer will pay: Card, Direct Entry, PayID, or BPAY.

    • Card or Direct Entry

      • Enter payer’s name, card or bank details.

      • Add Merchant Reference (optional).

      • Review payment and billing details.

      • Agree to Terms & Conditions and Privacy Policy.

      • Click Pay Now.

    • BPAY

      • Copy the Biller Code and Customer Reference Number (CRN) from the checkout form.

      • Paste both into the payer’s banking app.

      • Review details in the BPAY app and confirm.

      • Receipt is automatically sent.

    • PayID (Available soon! Ongoing implementation)

      • Generate and copy the PayID.

      • Paste into the payer’s banking app.

      • Verify the recipient and enter the payment amount.

      • Confirm and authorize.

      • Customer is redirected to MuliPay’s success page.

  1. Wait for the confirmation message.

  2. Merchants can check if the payment status updates to “Paid”.

  3. A receipt is automatically emailed to the payer.

  4. Status updates in MuliPay on the next banking day.

⚠️ Note: Visa, Mastercard, and Bank Account payments are supported. American Express is not supported at this time.


How do I send a payment request to a customer?

  • Send the copied payment link or QR code to the customer via email (or your preferred communication channel).

  • The customer opens the link or scans the QR code to complete payment.

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